We take the sales office as our starting point. Here we find Sales Manager Dorota Wiejcka, Marta Zygmuntowicz, responsible for administration and sales, Krzysztof Moshrif (Corporate Development), Wojtek Głowienka (Technical Support and Sales), who has asked not to be photographed, and finally Igor Sosnowski, who is in charge of the company's presence on social media platforms. As a customer, you will have the most contact with these members of the staff. The next office hosts Purchasing and Logistics Manager Dariusz Grdeń and Production Manager Arkadiusz Sęk, whom Marcin introduces with a grin as the "grimace man". In fact, it isn't that easy for me to interpret his mimic fireworks correctly. However, I think I understand - at least - that he's happy about my visit. He started out as a technician at HEM and quickly developed into an excellent workshop manager. According to Marcin, his colleague Dariusz Grdeń is indispensable for production as well, as his job is to keep the warehouse well filled, which has become a real challenge in view of the current market situation. Dariusz still remembers Dirk's last visit well and amusedly shows me the old group photo from the article at the time, in which he himself can be seen together with Paweł Gorgoń, now head of the development department, Arkadiusz Sęk and of course Marcin.